Outrageous Prices! People need to start coming out against this place and their pricing. My dog was seen for a eye scratch. They charged me $150 for less than 10 minutes of being seen and some eye drops that cost 5 bucks online. Do the math! That is $900 an hour!! My god. Its time that trained professionals here started caring about animal and not profit. Its sickening! The worst and saddest part is I assume the people here got into the business to care for and help animals. The insane high prices and the cold corporate feel actually causes the opposite to happen. PS, just saw the reply post from them. So gross.
The death certificate had the wrong name on it. The bag had the wrong name on it. The stupid card the questionable vet sent to us had the wrong name on it too... what a disaster phd facility.
They lost my dog to pneumonia. They actually said when the vet came to work the next day he was already needing rescucitation. How stupid is that? They said there is always a vet around! Also I told them like I told VCA Quincy that he does bad with antibiotics given without care and they kept saying they need to give him more - even topical. THEN they listen to my partner and I through the intercom while we see our dead dog for the last time. Instead of waiting the normal wait for cremation, they call us hours later to pick up ashes... when they heard we wanted to investigate this abnormal death. How do we know hey were listening? The intercom in the corner had a blue light and indicated someone was listening. When we shut it off, someone came in to “check” on things. Then the vet shows up too to talk to us.
I have heard many other experiences just as bad, please I have been heartbroken for days, worst experience of my life.
I can't say enough about the quality and care of South Shore VCA. I brought my cat there from the time he was a kitten until his final visit at the age of 21. The staff, technicians, and doctors have always been professional, realistic, and caring when discussing the health of my cat. Our veterinarian would even call the house to check up on Kitty. When it came time to bring in Kitty for the final visit, everyone was so caring and sympathetic. They helped give my cat a good life and a peaceful and pain free death when it came time. I would absolutely recommend South Shore VCA and plan on taking my future pets there as well.
After finally arriving at my primary veterinarians it was confirmed he had bladder stones blocking his urethra...over 20 removed and will require surgery to remove more. Was septic, and the pain caused by the stones was causing his back to be thrown out. Had we catheterized him and removed the block (which could have been identified by a simple blood test as his BUN levels were high) we could have prevented the sepsis. He is walking (no paralysis, like her misdiagnosis), but requiring a lot of antibiotics and rest.
I am so disgusted. Caused so much unneeded grief, pain to my dog which she treated like nothing more than a piece of paper. She received a consult from a veterinarian with over 40 years experience who knows this animal her ignored it. Had I been someone who intimated easily I may have followed through with her advice of putting my animal down.
Worst experienced my life. I rushed my 12 year old lab in this Friday after he had acutely stopped being able to urinate (overnight) and within the hr had not been able to stand. I was visibly upset, yet Dr Markel came in the room, stated he had a herniated disc causing complete paralysis making him unable to feel his lower body which was causing him to not be able to urinate. She stated MRI, and surgery would be 8-10K and may not be worth it due to his age so I should consider putting him down. I began to disagree with the diagnosis since he was walking around all morning and was not urinating and asked her to call my Uncle (his primary veterinarian in NY for consulatation). He spoke with her and asked her to treat him with a catheter to relieve the bladder (he felt there was a blockage), muscle relaxers and pain medication for the back spasms stating he needed cage rest. She refused. I asked for the catheter at a minimum so I could transfer which she continued to refuse stating it wasn’t sterile. Two hours went by while he continued to suffer. I finally received a secondary consultation from the neurologist who showed that she was incorrect and he was not paralyzed. Finally put the catheter in, which in her words gave difficulty and was “gritty” but yet didn’t run blood work or ultra sound to identify a blockage but instead decided he had spinal cancer and had had a stroke?! After I stated I wanted him released and I wanted to transfer him to my Uncle they continued to make degrading comments to me as though I was mistreating my animal. They made me sign an AMA. She brings in a syringe of blood to show me they removed it from his bladder further upsetting me (for what purpose) and finally released him. The tech (female) was clearly disgusted that I was moving him and continued to make snide, nasty comments to me while trying to put him in my car telling me I was doing more harm. Charged me $300 for a consultation that was incorrect and a catheter after refusing to treat him for almost two hrs while he was in excruciating pain.
NO bedside manner, terrible medical protocol, and ZERO professionalism between the doctor and the technician I encountered. I wish there was a way I could prevent her from practicing medicine I am beyond disheartened.
Just brought my dog snow ball there this morning..the Dr and initial tech we dealt with were nice enough and while I understand the prices are higher... okay but don't be heartless about it..they told me to apply for care credit I didn't get it due to issues.. I asked your liason Elizabeth( who stated she was fairly new there ) what do I do she looked at me like I had ten heads .I said you must come across this and she just stood there. Now I'm under assumption I can't take dog home without paying this..i said just give me my dog back she stood there like a deer in head lights and no compassion to boot. Anyhow she said we dont hold dogs hostage here however we would want the 130 exam fee for the Dr seeing her..okay Elizabeth now what so basically you'd hold the dog until I Payed it. Do yourselves a favor get a "liason " with a little compassion. I just had bare minimum done still have no answer on her..albeit she is a senior dog whose lived 17 long years she's still my baby..i Will never ever recommend you guys either.."all about the $$" that's all it is..oh p.s. Elizabeth it's against the law to hold a pet hostage
My dog still remains in serious condition but is stable getting the attention he deserves no thanks to the utter stupidity of Dr. Markel. DO NOT GO HERE!!! Use ANGELL.
Vca South Shore Weymouth Animal Hospital is a US Veterinary Care based in Weymouth, Massachusetts. Vca South Shore Weymouth Animal Hospital is located at 595 Columbian St, South Weymouth, MA 02190, USA.
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